At Digital Mart, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and secure your data. By using our platform, you agree to the terms outlined in this document.

1. Information We Collect

To enhance your shopping experience, we collect the following types of information:

Personal Information:

• Name, email address, phone number, and shipping address.
• Payment details, including credit/debit card information (processed through secure payment gateways).

Non-Personal Information:

• Browser type, IP address, and device information.
• Usage data, including browsing behavior and interaction with the platform.

Cookies and Tracking Technologies:

We use cookies to improve functionality, personalize your experience, and analyze traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

Digital Mart uses your data for the following purposes:

1. Order Processing:
   • To process payments and deliver orders efficiently.
2. Customer Support:
   • To address inquiries, complaints, or technical issues.
3. Marketing and Promotions:
   • To send updates about offers, discounts, and new products (with your consent).
4. Improvement and Personalization:
   • To analyze user behavior and enhance platform features.
5. Legal Compliance:
   • To fulfill legal obligations and prevent fraudulent activities.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information. However, your data may be shared in the following scenarios:

1. With Service Providers:
   • To facilitate payment processing, delivery services, or customer support.
2. With Sellers:
   • To ensure order fulfillment and communication regarding your purchase.
3. For Legal Reasons:
   • If required by law or to protect Digital Mart’s legal rights.
4. In Business Transfers:
   • In case of a merger, acquisition, or sale of assets, user data may be transferred to the new entity.

4. Data Security

We implement robust security measures to protect your information, including:

• SSL encryption for secure data transmission.
• Firewalls and regular security audits to prevent unauthorized access.
• Restricted access to personal information, limited to authorized personnel.

5. Your Privacy Choices

You have the right to control your data:

• Access and Update: View or update your personal details in your account settings.
• Opt-Out: Unsubscribe from marketing emails or notifications at any time.
• Delete Account: Request account deletion through our support team.

6. Third-Party Links

Our platform may contain links to third-party websites. Digital Mart is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing your data.

7. Data Retention

We retain your personal information for as long as necessary to:

• Complete transactions or provide services.
• Comply with legal obligations.
• Resolve disputes or enforce agreements.

Once data is no longer required, it is securely deleted.

8. Children’s Privacy

Digital Mart is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data, it will be promptly deleted.

9. Cross-Border Data Transfers

As an international e-commerce platform, your data may be stored or processed in different countries. Digital Mart ensures that cross-border transfers comply with data protection regulations.

10. Updates to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Notifications will be provided for significant updates.

11. Contact Us

For questions or concerns about our Privacy Policy, please reach out to us:

• Email: info@digital-martbd.shop
• Phone: 01622270605

Your Privacy Matters

At Digital Mart, we prioritize your privacy and aim to maintain transparency about how your data is used. By continuing to use our platform, you trust us to safeguard your information responsibly.