Welcome to Digital Mart! These Terms and Conditions (T&Cs) outline the rules and regulations governing your use of our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before engaging in transactions, creating an account, or utilizing our services.

1. Definitions

• “Platform”: Refers to Digital Mart’s website and mobile application.
• “User”: Includes both buyers and sellers registered on Digital Mart.
• “We/Us/Our”: Refers to Digital Mart, its administrators, and operators.

2. User Account and Registration

• Users must provide accurate and up-to-date information when creating an account.
• Users are responsible for maintaining the confidentiality of their account credentials.
• Any unauthorized use of an account must be reported to Digital Mart immediately.

3. Eligibility

By using Digital Mart, you confirm that:

• You are at least 18 years old.
• You have the legal capacity to enter into contracts under applicable laws.

4. Use of the Platform

• Users must comply with all applicable laws when using Digital Mart.
• Unauthorized activities, including hacking, data theft, or misuse of content, are strictly prohibited.
• Sellers must adhere to our Seller Policy, while buyers must respect the Return Policy and other relevant guidelines.

5. Product Listings

• Sellers are responsible for the accuracy and legality of product listings.
• Digital Mart reserves the right to remove any listing that violates platform policies or laws.

6. Transactions

• Buyers and sellers must complete transactions as per agreed terms.
• Payments must be made through Digital Mart’s secure payment gateway.
• Digital Mart is not liable for issues arising from third-party payment services.

7. Returns and Refunds

All returns and refunds are governed by our Return Policy. Buyers and sellers must adhere to the procedures outlined in the policy to ensure smooth resolutions.

8. Pricing and Fees

• Sellers are responsible for setting product prices, which must include applicable taxes.
• Digital Mart charges a commission or fee for facilitating sales, details of which are provided during seller registration.
• Additional fees may apply for promotional features.

9. Intellectual Property

• Content on Digital Mart, including text, images, and logos, is protected under intellectual property laws.
• Users may not copy, distribute, or modify any platform content without prior permission.

10. Privacy

• User data is handled in accordance with our Privacy Policy.
• By using Digital Mart, you consent to the collection and use of your data as outlined in our Privacy Policy.

11. Prohibited Activities

Users are prohibited from:

• Engaging in fraudulent activities or scams.
• Selling counterfeit, illegal, or restricted products.
• Posting offensive, defamatory, or inappropriate content.
• Circumventing the platform’s payment system.

12. Limitation of Liability

• Digital Mart is not liable for losses arising from third-party interactions, including delays, non-delivery, or product quality issues.
• Users agree to use the platform at their own risk.

13. Termination of Use

Digital Mart reserves the right to terminate user accounts for:

• Violation of these T&Cs.
• Non-compliance with platform policies.
• Fraudulent or unethical behavior.

14. Governing Law

These T&Cs are governed by the laws of Bangladesh. Any disputes arising from the use of Digital Mart will be resolved in accordance with Bangladeshi law.

15. Amendments

Digital Mart reserves the right to update these T&Cs at any time. Changes will be notified through the platform or email. Continued use of the platform after updates indicates acceptance of the revised terms.

16. Dispute Resolution

For disputes between buyers and sellers, Digital Mart may act as a mediator. Users are encouraged to provide evidence supporting their claims to facilitate resolution.

17. Force Majeure

Digital Mart is not responsible for service disruptions caused by events beyond our control, including natural disasters, technical failures, or government actions.

18. Contact Us

For any questions regarding these Terms and Conditions, please contact us:

• Email: info@digital-martbd.shop
• Phone: 01622270605

Digital Mart is committed to fostering a trusted and secure e-commerce environment. These Terms and Conditions are designed to protect the interests of all users and ensure smooth platform operations. By continuing to use Digital Mart, you agree to abide by these terms.